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Marketing Services Agreement

This Marketing Services Agreement (the "Agreement") is entered into between Wealthlink Media LLC ("Service Provider") and the undersigned client ("Client"). Collectively referred to as the "Parties".

By accepting this Agreement, the Client confirms they have read, understood, and agreed to all terms. This Agreement becomes effective upon acceptance (the "Effective Date").

Statement of Work Summary

Plan: Maintenance and Optimization Plan — $297 per month

Included Deliverables:

       Website optimization, hosting, and maintenance

       CRM setup, monitoring, and automation support (SMS and email)

       Google Business Profile posting every 3 days

       Reputation management and review system

       Technical monitoring and performance support

Google Business Profile Optimization Add-On: $250 one-time fee, completed within Week 1 after onboarding.

Timeline and Milestones

Week 1 — Onboarding and Setup

       Onboarding call and intake

       Asset collection

       System setup

       Google Business Profile optimization

Week 2 — Buildout

       Website optimization and configuration

       CRM setup and automation

       Review system setup

Week 3 — Finalization

       Testing and quality assurance

       Final adjustments

       System launch

Estimated Go Live: Approximately 3 weeks from onboarding, depending on Client responsiveness.

Ongoing Services

       Monthly maintenance and optimization

       Performance monitoring

       CRM and communication support

       Dashboard access when applicable

1. Scope of Services

Wealthlink Media provides marketing, digital optimization, and system management services designed to support visibility and operational consistency. Services may include:

       Google Business Profile optimization

       SEO foundational setup

       Content creation when included

       CRM automation and follow-up systems

       Reputation management

2. Client Responsibilities

The Client agrees to:

       Complete onboarding within 5 business days

       Provide all required assets and credentials

       Maintain timely communication

If no communication or materials are provided for 30 days, services may be paused or terminated without refund.

3. Google Business Profile Verification

The Client acknowledges:

       Google may require verification steps outside our control

       Profiles may be suspended or unverified at any time

Wealthlink Media will assist with reinstatement if the Client provides supporting documentation, including business registration, utility bills, license, or signage. We are not responsible for losses caused by Google actions or unverifiable information.

4. Client Changes and SEO Disclaimer

Unauthorized changes made by the Client or third parties may negatively impact performance. Wealthlink Media is not responsible for resulting loss in rankings, traffic, or leads.

5. Payment Terms

Monthly Plan: $297 per month

GBP Add-On: $250 one-time

Payments renew automatically on the same date each month. The Client authorizes Wealthlink Media to charge the payment method on file for all recurring fees until cancellation is properly submitted under Section 10.

Results Disclaimer: Results vary. No guarantees are made for rankings, traffic, leads, or revenue.

6. Maintenance Plan Details

Includes:

       Website management and hosting

       CRM monitoring and automation

       Google Business Profile posting every 3 days

       Review campaign system

Does not include:

       Full SEO campaigns

       Backlinks

       Blog writing

       Paid ads

       Advanced lead generation

7. Optional GBP Optimization

Available for $250 one-time. Only listed services are included unless agreed in writing.

8. Website Ownership and Buyout

Websites remain property of Wealthlink Media unless purchased.

Website Buyout: $500 one-time

Includes:

       Full ownership transfer

       Access credentials

       Website files

Does not include:

       CRM systems

       Automations

       Proprietary tools

Full Service Plan Note: $997 plan clients do not require buyout. Transfer requires $500 if services are discontinued.

9. No Refund Policy and Chargeback Provisions

9.1 No Refunds

All payments made under this Agreement are final and non-refundable. The Client expressly acknowledges and agrees that Wealthlink Media begins allocating labor, hosting resources, software licenses, SMS messaging credits, and other third-party costs immediately upon receipt of payment, and that these costs cannot be recovered. NO REFUNDS will be issued under any circumstance, including but not limited to:

       Dissatisfaction with results or performance

       Lack of leads, traffic, calls, or rankings

       Change of business direction, ownership, or closure

       Client-side delays in providing assets, access, or feedback

       Voluntary cancellation

       Failure to use or log into provided systems

9.2 Performance Disclaimer

Refunds are not available based on performance outcomes. Marketing results vary based on industry, competition, Client responsiveness, market conditions, third-party platforms (Google, Meta, etc.), and other factors outside Wealthlink Media’s control. No guarantees are made regarding rankings, traffic, leads, conversions, or revenue.

9.3 Cancellation Is the Sole Remedy

The Client’s sole remedy for ending services is the cancellation procedure described in Section 10: seven (7) days written notice via email to andre@wealthlinkmedia.com prior to the next billing date. Services rendered prior to the effective cancellation date are non-refundable.

9.4 No Chargebacks

The Client agrees NOT to initiate, file, or pursue any chargeback, payment dispute, or reversal with any bank, credit card issuer, or payment processor for any charge made under this Agreement. The Client acknowledges that all services are digital, ongoing, and delivered immediately upon billing, and that any billing concern must first be raised directly with Wealthlink Media in writing and given a minimum of fourteen (14) days for resolution.

9.5 Chargeback Consequences

Any chargeback initiated by the Client in violation of Section 9.4 will be treated as a material breach of this Agreement and an act of bad faith. In the event of such a chargeback, the Client agrees that:

       (a) Wealthlink Media will dispute the chargeback with the payment processor using this signed Agreement, message records, and proof of service delivery as evidence;

       (b) The Client will be liable for the full disputed amount, plus a $150 administrative fee per disputed transaction to cover processor fees and staff time;

       (c) The Client will be liable for all attorney’s fees, arbitration fees, collection costs, and court costs incurred by Wealthlink Media in recovering the disputed amount;

       (d) All services, hosting, and system access will be suspended immediately upon notice of the chargeback, and the website, CRM systems, automations, and all associated assets will remain the sole property of Wealthlink Media as described in Sections 8 and 11;

       (e) The matter will be referred to Wealthlink Media’s legal team and/or a third-party collections agency, and may be reported to applicable consumer and commercial credit reporting agencies.

9.6 Required Resolution Path

Any billing dispute, concern, or request for adjustment must be submitted in writing to andre@wealthlinkmedia.com. The Parties agree to engage in good-faith discussion before escalating to the dispute resolution procedure in Section 18 (binding arbitration in Maricopa County, Arizona). Filing a chargeback is NOT a substitute for this process and will not be treated as notice of cancellation or as a request for refund.

10. Term and Termination

Month-to-month agreement. Seven (7) days written notice required for cancellation, submitted via email to andre@wealthlinkmedia.com prior to the next billing date.

Retention Option: $297 per month for continued hosting and system access.

If no buyout or transfer is completed, the website remains property of Wealthlink Media.

11. Ownership

All systems, templates, workflows, and assets remain property of Wealthlink Media unless transferred under Section 8.

12. Confidentiality

Both parties agree to keep all proprietary information confidential.

13. Indemnification

The Client agrees to hold harmless Wealthlink Media from claims related to misuse or Client-provided content.

14. Limitation of Liability

Liability is limited to the amount paid within the previous 60 days.

15. Force Majeure

Neither party is responsible for delays outside reasonable control.

16. Independent Contractor

This Agreement does not create a partnership or employment relationship.

17. Non-Disparagement

The Client agrees not to publicly disparage Wealthlink Media, its owners, employees, or contractors in any public forum, including online reviews, social media, or to third parties, during or after the term of this Agreement. Breach of this section may result in legal action and damages.

18. Dispute Resolution

Disputes will be handled through:

       Informal discussion in good faith

       Binding arbitration in Maricopa County, Arizona

In the event of a chargeback or other breach under Section 9, the prevailing party (Wealthlink Media) is entitled to recover all attorney’s fees, arbitration costs, and collection costs from the Client. Outside of breaches under Section 9, each party covers its own legal costs.

19. Governing Law

This Agreement is governed by the laws of the State of Arizona. Venue is Maricopa County.

20. Entire Agreement

This document represents the full agreement between both parties and supersedes any prior verbal or written agreements.

21. Severability

If any provision is unenforceable, the remaining terms remain valid.

22. Notices

Wealthlink Media LLC

andre@wealthlinkmedia.com

Office Hours: 9:00 AM to 5:00 PM MST

Client communication is considered received once acknowledged by email.

Acceptance

By signing below, the Client acknowledges they have read, understood, and agreed to all terms of this Agreement, including the No Refund Policy and Chargeback Provisions in Section 9.